Privacy Policy
Last Updated: March 2026
Who We Are
Flint Label is an online clothing store operating at flintlabel.com. For any privacy related matters please contact us at admin@flintlabel.com
Information We Collect
When you visit or purchase from our store we may collect:
- Name, email address, phone number and delivery address
- Payment information (processed securely — we do not store card details)
- Order history and purchase details
- IP address, browser type and device information
- Cookies and browsing behaviour on our site
How We Collect It
We collect information when you:
- Place an order or create an account
- Contact us via email or contact forms
- Subscribe to our newsletter
- Browse our website (via cookies and analytics tools)
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Improve our website and customer experience
- Send marketing communications (only where you have consented)
- Comply with legal obligations
Third Parties We Share Data With
To operate our store we share necessary information with trusted third parties:
| Party | Purpose |
|---|---|
| Apliiq Inc (USA) | Order fulfilment and manufacturing |
| WooCommerce / WordPress | Store platform |
| Payment Processors | Secure payment handling |
| USPS / Shipping Carriers | Order delivery |
| Google Analytics | Website analytics |
| Email Marketing Provider | Marketing communications |
Your data may be transferred to and processed in the United States where our fulfilment partner Apliiq operates. DLA Piper We take reasonable steps to ensure your data is handled securely by all third parties.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. By continuing to use our site you consent to our use of cookies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights contact us at admin@flintlabel.com
Marketing Communications
We will only send you marketing emails where you have given us consent. Every marketing email includes an unsubscribe link. We comply with the Spam Act 2003 (Cth).
International Customers
If you are located in the European Union or United Kingdom, you have additional rights under the GDPR including the right to data portability and the right to be forgotten. Contact us at admin@flintlabel.com to exercise these rights.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption and payments are processed through secure PCI-compliant providers.
Data Retention
We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting admin@flintlabel.com
Children
Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date shown above.
Contact Us
For any privacy concerns or requests: 📧 admin@flintlabel.com